📦 Serving New York State Correctional Facilities

Contact & Shipping Information

Questions? We're here to help

Shipping Information

Shipping Schedule

We ship orders every Monday and Thursday to ensure your loved ones receive their packages in a timely manner.

Delivery Times

Delivery to facilities typically takes 5-10 business days after shipment, depending on facility processing times.

Important: Packages are subject to facility inspection and approval. Processing times may vary by facility.

What You Need

  • Inmate's full name
  • DIN (Department Identification Number)
  • Facility name and address

Approved Items

All products we sell are pre-approved for New York State correctional facilities. We stay up-to-date with facility regulations to ensure smooth delivery.

Contact Information

Email: maddieandmiallc@gmail.com

We're Here to Help With:

  • Order questions and status updates
  • Product recommendations
  • Facility-specific requirements
  • Bulk or recurring orders
  • General inquiries

Response Time

We typically respond to all inquiries within 24-48 hours during business days.

Helpful Resources

Find a NY DOCCS Facility

NY DOCCS Inmate Lookup

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Thank you! Your message has been sent successfully.